Watch now, Zendesk on Zendesk webinar
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Hello Taoxanh,
Did you know that when you search for a topic in our support center, that you are actually using Guide? Or that when you send us an email, it gets routed via a ticket through Support? Here at Zendesk, we use Zendesk (and we are proud of it!) to offer omnichannel customer support around the globe and around-the-clock.
This webinar, features our Customer Advocacy leaders as they share their experiences and best practices when using Zendesk to offer omnichannel customer support.
Our Advocacy leaders will discuss:
- Our evolution with live channels
- How we use self-service as a strategy
- The ways we set our agents up for success
- Insights into how to calculate your current channel health
Sincerely,
Team Zendesk | | | | |
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